About usPolicy of food safety, quality and environmental protection

Vičiūnai Group combines production companies for surimi, fish, seafood, snacks, flour products in Lithuania and around the world, as well as sales offices and logistic companies in many countries in Europe and East Asia. Vičiūnai Group follow ecolabel and fishery certification programs to contribute to the health of the world‘s oceans; by recognising and rewarding sustainable fishing practices and ensure fulfilment of implemented international standards requirements as well.

This policy is an integral part of the vision and values,  ethics and social responsibility, transparency policy of Vičiūnai Group and is applied to all companies of Vičiūnai Group. The policy  is communicated and publicly accessible to all employees of the company, our customers, suppliers, business partners, society and other interested parties.

Management of the Group fosters the needs of its stakeholders and it claims the following strategic guidelines based on quality of its products and services of production as well as principles of food safety, quality, social responsibility, and environmental protection: 

  • Strive for maximum satisfaction of customer needs and expectations as well as customer trust and loyalty by ensuring stability and high quality of the products and services (production, storing and delivery), products’ authenticity, compliance with the product specification and legislation.
  • Develop products and services, implement new technologies and best practices which allow introduction of high-quality products to the customers
  • Develop a food safety culture in a whole food supply chain. This is ensured by raising employee awareness of the importance of food safety and hygiene and food safety hazards, clearly identifying and informing employees in all activities and levels about their roles and responsibilities, ensure effective communication of company employees in all areas and levels, including communication about deviations, suggestions for improvement and employee expectations.
  • Ensure quality, safety and authenticity of incoming raw materials and packaging by carrying out periodic audits of suppliers, evaluating conformity to the requirements of raw materials and packaging to prevent possible fraud and falsification of incoming materials.
  • Use economical any environmental resources, as well as biofuel and “green energy” from renewable energy sources and take preventive measures related to environmental pollution, waste formation as well as incidents prevention and seek to reduce the impact on the environment, thus contributing to the goals of climate change program and the CO2 emission reduction.
  • Continuously develop skills of employees; encourage their engagement into improvement of activity, training and self-realisation; develop their comprehension and responsibility for food safety, quality and environmental protection; ensure safety, security and wellbeing of employees by implementing occupational health and safety, ethical and social responsibility norms. 
  • Ensure following legal acts and standards as well as other regulations governing our activity.
  • Continuously improve food safety and quality culture, quality and environmental protection, occupational health and safety management systems. Improve the efficiency of these systems by analysing their results and customer feedback. 

In order to ensure proper implementation of food safety and quality, ethics and human rights policy provisions, as well as prevention, transparency and trust in other violations, the Company has established a Transparency Line by phone +37052103300 and e-mail transparency@vici.eu to confidentially report violations of the Policy and to obtain the necessary information related to its implementation.

The Management of Vičiūnai Group undertakes to implement this food safety, quality, environmental protection and socially responsible business policy and to allocate recourses necessary for its implementation as well as for fulfilment of the activity tasks which are set based on this policy. The Management also asks all employees of the company to join forces to reach common goal.