The Vičiūnai Group’s Food Safety and Quality Policy defines our commitment to producing and supplying safe, high-quality and authentic products and services that meet legal, customer and international standards requirements. The principles set out in the policy help ensure product and service quality, the safety and authenticity of incoming raw materials and packaging, strengthen employee competencies and support continuous improvement throughout the food supply chain.
The updated policy places particular emphasis on food safety and quality culture – a shared commitment by employees, managers and business partners to protect consumers through their everyday actions and decisions. This culture is reflected in our ability to recognise risks, follow established requirements responsibly, communicate openly about problems and respond promptly. Every employee has the right and duty to stop a process if food safety is at risk, report any identified risk, non-conformity or potential incident, and make decisions that ensure food safety without fear of negative consequences.
We will periodically assess the maturity and effectiveness of our food safety culture through employee surveys, behavioural observations, suggestions, analysis of deviations and potential incidents, audit findings, customer feedback and food safety indicators. We encourage everyone to participate actively and honestly in these activities and share their observations and good practices. Reports of problems are treated as opportunities to learn and improve, and the confidentiality of those reporting is protected.
In this section, we invite you to read the Food Safety and Quality Policy and apply its principles in your daily work. If you identify any non-conformities, risks, deviations, potential incidents or inappropriate behaviour, inform your line manager immediately or contact the VG Quality Line by email at quality@vici.eu or by phone +370 5 210 3300.
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